FAQs
Bominios FAQ
Welcome to Bominios’ FAQ page. Here you’ll find answers to common questions about our physical books, orders, payments, and delivery.
If you need further assistance, please contact us at contact@bominio.shop.
🏪 About Bominios
What is Bominios?
Bominios is an online bookstore offering authentic, high-quality physical books for students and professionals — especially in medical, engineering, and technical fields.
We serve customers across the United Kingdom and the United States.
Every title is carefully selected to ensure accuracy, practicality, and trusted educational value.
🛒 Ordering & Payments
How do I place an order?
- Browse our collection and select your books
- Click “Add to Cart” and proceed to checkout
- Enter your shipping and payment details
- Confirm your order — you’ll receive an email confirmation instantly
What payment methods do you accept?
- All major credit/debit cards (processed securely via Shopify Payments)
- Apple Pay / Google Pay (depending on your device)
All prices are displayed and charged in United States Dollars (USD $).
Can I cancel or change my order?
Yes — please contact us within 24 hours at contact@bominio.shop.
After that, your order may already be processing or shipped.
🚚 Shipping & Delivery
Where do you ship?
We currently ship to the United Kingdom and the United States.
How long does delivery take?
- United Kingdom: 2–5 business days
- United States: 5–10 business days
Delays may occur during public holidays or due to courier schedules.
How much does shipping cost?
We offer free standard shipping on all orders in both the UK and US.
How do I track my order?
Once your order has shipped, you’ll receive a tracking link by email.
You can also contact us for tracking support.
🔁 Returns & Refunds
What is your return policy?
You may request a return within 30 days of delivery.
For full details, please refer to our Refund & Return Policy page.
Can I exchange an item?
We do not offer direct exchanges.
To receive a different title, please return the item and place a new order.
What if my order is damaged or incorrect?
Email contact@bominio.shop within 48 hours of delivery with:
- Your order number
- Photos (if applicable)
We will resolve the issue promptly.
📚 Products & Quality
Are all your books physical?
Yes — Bominios sells physical books only.
How are your books sourced?
We select books from reputable publishers and authorised distributors to ensure quality, authenticity, and up-to-date editions.
Are your books suitable for students and professionals?
Yes. Our collection is designed for university students and professionals seeking reliable academic resources.
💲 Pricing
What currency do you use?
All prices are displayed and charged in United States Dollars (USD $).
📞 Still Have Questions?
We’re here to help!
Contact Information
Bominios
2 Blenheim Close
West Byfleet, KT14 6ER
United Kingdom
📧 contact@bominio.shop
📞 +44 217 939 1971
Working Hours:
Monday – Friday, 9:30 AM – 6:30 PM (GMT)